Technical Sales Administrator
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Location
Croydon
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Sector:
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Job type:
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Salary:
£35000 - £39000 per annum
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Contact:
Adam Marriott
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Contact email:
Adam.Marriott@txmrecruit.co.uk
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Contact phone:
1332974922
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Job ref:
BH-36258
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Published:
9 months ago
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Expiry date:
2024-08-19
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Startdate:
2024-07-31
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Consultant:
ConsultantDrop
As a Technical Sales Administrator you will be working on a 36.5 hour working week Monday to Friday, with a salary banding of £35000 to £39000 depending on experience. First year would be office based, hybrid work available thereafter.
As a Technical Sales Administrator, task will include:
- Communicate with internal/external customers i.e. Sales managers / Service engineers and end customers daily via phone, and e-mail.
- Analyse incoming requests, identify anomalies and respond to customer communications with the relevant information on a timely basis.
- Address customer questions, issues and needs based on the initial request, ensuring that specific customer requirements and product features are clarified and understood.
- Prepare and check initial quotations in line with discount policies and Sales Manager Guidance, ensuring that all part numbers, quantities etc. are correctly captured.
- Submit quotations to customers, ensuring the relevant Sales Manager can follow up on these, as needed.
- Process customer purchase orders in our local ERP system
- Effectively communicate changes to dispatch/warehouse regarding customer orders.
- Prepare customer requested shipping documents, labels, stamping etc.
- Process Sales Returns & Credits as appropriate
- Support customers with updates on existing orders requests
Requirements for a Technical Sales Administrator would be:
- Proficient in Microsoft Office – Word & Excel.
- Experience of working within an ERP system.
- Ability to identify component parts from drawings.
- Experience from a Mechanical engineering environment would be beneficial.
- Important – Experience export regulations post Brexit.
- Ability to work with others and be part of a fast-moving team.
- Good communication skills with both internal and external customers.
Benefits for the Technical Sales Administrator role include:
- 20 days holiday (pro rata)
- Annual Bonus (pro rata on year of joining)
- Life Assurance 3 x Salary
- Pensions 3% EE and 6% ER
- Private Health Care
- Dental Scheme
If you are a Technical Sales Administrator and looking for your next exciting opportunity, contact me now to discuss further.