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Technical Sales Administrator

  • Location

    Croydon

  • Sector:

    Rail

  • Job type:

    Permanent

  • Salary:

    £35000 - £39000 per annum

  • Contact:

    Adam Marriott

  • Contact email:

    Adam.Marriott@txmrecruit.co.uk

  • Contact phone:

    1332974922

  • Job ref:

    BH-36258

  • Published:

    9 months ago

  • Expiry date:

    2024-08-19

  • Startdate:

    2024-07-31

  • Consultant:

    ConsultantDrop

If you are a Technical Sales Administrator, this is an ideal opportunity to get into the Engineering industry working for a rapidly expanding Commercial Vehicle company based in Croydon. They are currently seeking a Technical Sales Administrator to join them on a permanent basis

As a Technical Sales Administrator you will be working on a 36.5 hour working week Monday to Friday, with a salary banding of £35000 to £39000 depending on experience. First year would be office based, hybrid work available thereafter.
                                                                            
As a Technical Sales Administrator, task will include:
  • Communicate with internal/external customers i.e. Sales managers / Service engineers and end customers daily via phone, and e-mail.
  • Analyse incoming requests, identify anomalies and respond to customer communications with the relevant information on a timely basis. 
  • Address customer questions, issues and needs based on the initial request, ensuring that specific customer requirements and product features are clarified and understood.
  • Prepare and check initial quotations in line with discount policies and Sales Manager Guidance, ensuring that all part numbers, quantities etc. are correctly captured.
  • Submit quotations to customers, ensuring the relevant Sales Manager can follow up on these, as needed.
  • Process customer purchase orders in our local ERP system
  • Effectively communicate changes to dispatch/warehouse regarding customer orders.
  • Prepare customer requested shipping documents, labels, stamping etc.
  • Process Sales Returns & Credits as appropriate
  • Support customers with updates on existing orders requests

Requirements for a Technical Sales Administrator would be:
  • Proficient in Microsoft Office – Word & Excel.
  • Experience of working within an ERP system.
  • Ability to identify component parts from drawings.
  • Experience from a Mechanical engineering environment would be beneficial.
  • Important – Experience export regulations post Brexit.
  • Ability to work with others and be part of a fast-moving team.
  • Good communication skills with both internal and external customers.

Benefits for the Technical Sales Administrator role include:
  • 20 days holiday (pro rata)
  • Annual Bonus (pro rata on year of joining)
  • Life Assurance 3 x Salary
  • Pensions 3% EE and 6% ER
  • Private Health Care
  • Dental Scheme

If you are a Technical Sales Administrator and looking for your next exciting opportunity, contact me now to discuss further.
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