Key Accounts Manager
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Location
Doncaster
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Sector:
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Job type:
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Salary:
£30000 per annum
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Contact:
Nathan Newstead
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Contact email:
nathan.newstead@txmrecruit.co.uk
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Contact phone:
01332974922
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Job ref:
BH-30382
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Published:
almost 2 years ago
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Expiry date:
2022-10-26
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Startdate:
2022-10-02
Working as part of the Account Management Team, this role will take responsibility for retaining existing sales, identifying new business opportunities within an existing designated customer portfolio and converting them into profitable sales to ensure you meet targets for sales, profit and growth. This position does not require active sales experience nor will be partcipating in actively seeking sales - It is a role committed to managing exisiting accounts; our client have a seperate business development team who bring on new customers. This role would suit someone who has been in an account managing psotion previously, with key skills in communication, query resolution, account support and presenting new products/offers to customers.
Our client provide an excellent array of benefits for joining their business, including pension, employee assistance programs, health and wellbeing initiatives and discounts from various retailers.
Duties & Key Responsibilities
- Ensure Health & Safety is maintained and upheld throughout all operations.
- Develop and maintain the CRM database accurately and in a timely manner updating the business where necessary.
- Support the maintenance and development of Customer Account Plans.
- Attend regular operational reviews with the customer.
- Production of agendas/minutes/information packs.
- Generate and monitor account performance KPIs/Dashboard ensuring regular reports are circulated internally and issued to the Customer.
- Resolving customer related issues/complaints and escalating where necessary.
- Supporting the Business Development Manager to improve the customer engagement position.
- Plan, prepare and support bid responses for your designated customers
- Communicate new products and services to customers with a view to generate profitable sales.
- Maintain extensive knowledge of current market conditions, and provide the Business Development Management Team with market activity feedback.
- Provide information to the Business Development Manager to enable them to produce monthly reports.
Experience & Proven Ability Required
- Experience of working in a relevant environment with proven experience of account management
- Business retention and sales and growth experience
- Ability to sell and negotiate with closing and follow-up skills
- Application of the highest ethical standards in all dealings and transactions
- Can analysis and present data
- Takes ownership of problems and initiates solutions
- IT literate
Desired
- A comprehensive knowledge of the Rail industry
- An in-depth knowledge of business processes.
- Experience in a customer facing role and self-driven with the ability to work alone.
- Able to engage people, with a proven record of solving issues to tight timescales.
If you are a key accounts manager or in a role similar and are looking for a new oppurtunity, please click apply or get in touch for more information on the role.
TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you.
