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Administrator (spares and repairs assistant)

  • Location

    Chippenham

  • Sector:

    Rail

  • Job type:

    Contract

  • Salary:

    £13 per hour

  • Contact:

    Nathan Newstead

  • Contact email:

    nathan.newstead@txmrecruit.co.uk

  • Contact phone:

    01332974922

  • Job ref:

    BH-30454-2

  • Published:

    about 1 month ago

  • Expiry date:

    2022-07-27

  • Startdate:

    2022-07-31

  • Consultant:

    ConsultantDrop

TXM Recruit are looking for an administrator, or candidate with strong customer service experience, to join our rail client in Chippenham. You will be joining the customer service team and be responsible for logistics and ordering support within the department. 

The position is temp to perm with your first 12 months on a contract basis before moving permanent.

The contract rate is £13 per hour
Salary rate after 12 months is between £30-33k annual

Hybrid working is available, with 3 days in office and 2 days at home.

Successful candidates will be responsible for:
  • Establishing links and develop trusting and influential relationships with key personnel within client organisations.
  • Communicating with the client and the supply chain daily to ensure deliveries are on time.
  • Communicating at all levels to ensure deliveries are made on time.
  • Progressing orders and deliver on time.
  • Monitoring the materials schedule and ensure manufacturing / external suppliers correctly deliver materials on time.
  • Ensuring that all materials ordered or repaired have the correctly identified part number, serial number, fault reports and order coverage.
  • Providing new build & repair quotations, answering customer queries, and providing customer order books and orders outstanding reports for suppliers.
  • Entering sales orders onto the SAP system and raise PO to external and internal supply chain, ensuring the process is fulfilled from receipt until dispatch to customer.
  • Liaising with Management and engineering staff to control the process of material variations / change and update SAP to reflect this.
  • Assisting finance with reporting, order amendments, project setups, billing plans, invoice errors, customer queries and meeting month end and year-end financial targets.

The ideal candidate will have and display:
  • Excellent interpersonal, communication, listening skills.
  • A keen eye for attention to detail and presentation is desirable.
  • Accurate with strong attention to detail
  • Efficient and organised with good time management skills
  • Numerate and at ease with system processes; SAP knowledge is a strong plus
  • Approachable and reliable
  • Able to work under pressure
  • Customer focused.
  • Demonstrating initiative.
  • Strong IT skills - focus on Excel and Office products

If you have admin experience, or customer service experience and strong IT skills and SAP (or other CRM) skills, please click apply today to start an application.
TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you.