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  • Location


  • Sector:


  • Job type:


  • Salary:

    £12 - £14 per hour

  • Contact:

    Natalie Gomm

  • Contact email:

  • Contact phone:


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  • Published:

    29 days ago

  • Expiry date:


  • Startdate:


  • Consultant:

    Natalie Gomm

TXM Recruit are partnered with a UK leading Main Contractor, who have a fantastic new opportunity for a Resident Liaison Officer to join their team in Buckingham.

Start Date: 29.09.21
End Date:  23.12.21

Monday to Friday 
08.30 - 16.30

Role Description:  

  • Produce regular Newsletters and information bulletins to keep local residents informed of the regeneration works
  • Where appropriate, consult with resident representatives and groups, and other stakeholders arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues
  • Liaise with all returning tenants to agree on the individual finishes to their homes in line with the menu of options available.
  • Use social media, such as Facebook and Twitter to communicate progress of the programme, upcoming events, good news stories, etc.
  • Liaise with site management staff to enable the flow of information between all parties
  • Complete relevant administrative tasks, such as the collation of monthly employment data to feed into KPI monitoring reporting
  • Manage complaints in line with our complaints procedure
  • Produce and distribute high quality, easy to understand communication materials as requested
  • Participate in Project Management meetings as required
  • Work with the Community Investment Officer to deliver initiatives to the residents
  • Observe site Health & Safety rules and ensure any risks are reported immediately to the site manager
  • Seek continuous improvement in resident liaison procedures
  • Any other reasonable management request
  • Previous experience within a customer service based role
  • Basic understanding of construction in social housing
  • Previous resident liaison experience within the construction / social housing sector
  • Report writing
Skills / Knowledge
  • First rate communication skills
  • Proficient using social media
  • Good at developing relationships
  • Ability to work remotely as well as part of a team
  • Able to work to deadlines
  • Computer literate in MS office/ Publisher or similar

APPLY NOW or contact Natalie Gomm on 07885669698 /  to discuss further