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  • Salary:

    £25000 per annum

  • Contact:

    Charlie Webster

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  • Published:

    18 days ago

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  • Consultant:

    Charlie Webster

TXM Recruit are looking for a Key Accounts Manager to work for a leading Supply Chain, Production Solutions business that deal within the Rail industry.

Role Overview:
As a Key Accounts Manager you will take responsibility for retaining existing sales, identifying new business opportunities within an existing designated customer portfolio.

Role Responsibilities:
  • Ensure Health & Safety is maintained and upheld throughout all operations.
  • Develop and maintain the CRM database accurately and in a timely manner updating the business where necessary.
  • Support the maintenance and development of Customer Account Plans.
  • Attend regular operational reviews with the customer.
  • Production of agendas/minutes/information packs.
  • Generate and monitor account performance KPIs/Dashboard ensuring regular reports are circulated internally and issued to the Customer.
  • Resolving customer related issues/complaints and escalating where necessary.
  • Supporting the Business Development Manager to improve the customer engagement position.
  • Plan, prepare and support bid responses for your designated customers
  • Communicate new products and services to customers with a view to generate profitable sales.
  • Maintain extensive knowledge of current market conditions, and provide the Business Development Management Team with market activity feedback.
  • Provide information to the Business Development Manager to enable them to produce monthly reports.

Role Requirements:
  • Experience of working in a relevant environment with proven experience of account management
  • Business retention and sales and growth experience
  • Ability to sell and negotiate with closing and follow-up skills
  • Application of the highest ethical standards in all dealings and transactions
  • Can analysis and present data
  • Takes ownership of problems and initiates solutions

Working Hours: 
  • Monday - Friday, 37 hours per week

  • Pension and death in service provisions for employees in pension scheme 
  • 25 Days Hols (plus Bank Holidays)
  • Employee Assistance Programme (EAP) 
  • Health and Wellbeing Initiatives 
  • Employee offers and discounts from various retailers 
  • Cycle to work scheme, recognition events and rewards 
  • Free car parking 
  • Hybrid working, up to 3 days in the office

If you are a Key Accounts Manager or in a role similar (handling clients and accounts) and are looking for a new opportunity, please click 'APPLY' and we will be in touch.