EIC Operative-(Call Centre Operative)
"Coordinating the response to emergencies (electrical, mechanical, Signage and fire)at London Underground sites
"Answering queries from clients, managers, staff and subcontractors via telephone and email
"Taking updates and closure details from subcontractors and our own engineers
"Liaising with clients and contractors to plan and coordinate emergency works
"Preparing nightly reports for the business managers morning meeting
"Select work to be given out to engineers in the morning
"Keeping accurate timelines for all emergencies
"Distribute the nights planned work to engineers
"Logging incidents and near misses
"Updating and closing open faults
"Logging all calls on the System
"Reconciling the database

Based out of the Engie offices in Southwark,Central London.