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Customer Service Advisor - 12 Month FTC

  • Location

    Tyne and Wear

  • Sector:


  • Job type:


  • Salary:

    Competitive Salary

  • Contact:

    Natalie Gomm

  • Contact email:

  • Contact phone:


  • Job ref:


  • Published:

    2 months ago

  • Duration:

    12 Month FTC

  • Expiry date:


  • Startdate:


  • Consultant:


TXM Recruit are currently recruiting a Customer Service Adviser to join a busy and thriving team in Tyne and Wear. The position will be working for a well established and UK wide Main Contractor within one of their flagship Offices as part of their Customer Care team. 

Monday to Thursday 9am - 5pm, Friday 8.30am - 4.30pm
37.5 hours

10-12 Month Contract - opportunity to go perm 

Role Overview: 
  • To deliver great customer service to all our customers through effective and timely query and complaint management. Aiming for first contact resolution and taking ownership of our customer queries via multiple contact channels, including telephone and email.
About you: 
  • Excellent communication skills (including written and telephone skills).
  • Results focus
  • Numerical skills.
  • Microsoft Office proficient.
  • Proven record of excellent customer service.
  • Able to produce accurate work and adhere to KPIs
  • Proven organisational skills.
  • Self-management.
  • Drive to achieve continuous improvements
If this suits your background and can commit to a FTC, then please APPLY NOW or contact Natalie Gomm on 07885669698